Need help with Delve: Endless Dungeon? We're here for you. Check the frequently asked questions below, or reach out directly.
On the title screen, tap "Restore Purchases." This will check your Apple ID for any previous purchases and restore your ad-free status. Make sure you're signed into the same Apple ID you used for the original purchase.
No. All ads in Delve are completely optional. Rewarded ads offer bonuses like reviving after death, earning bonus gold, or rerolling an event — but you can play the full game without ever watching an ad.
Most runs last 2–5 minutes, making Delve perfect for quick mobile sessions. Experienced players pushing deep can have longer runs, but there's no time pressure — play at your own pace.
Your score is calculated from depth reached (100 points per floor), events completed (50 points each), gold collected (10 points per gold), and a survival bonus of 500 points if you escape alive.
Luck influences the weighted outcome of your choices. Higher luck slightly increases your chances of getting favorable results when an event has multiple possible outcomes.
The "Flee the Dungeon" option becomes available starting at Depth 3. Escaping ends your run alive and grants a survival bonus to your score.
We'd love to hear from you! Email us at support@hearthandhammer.ai with a description of the issue or your idea. Player feedback directly shapes how we improve the game.